Team FAQ
I am registered but now want to join a team, is this possible?
Yes you can join a team after entry and also manage your entry by logging back in to your entry through register now. If you have any hassles just email us at [email protected]
Can team names be changed?
Yes we can assist just get in contact with us at [email protected]
Registration
I can no longer attend, can I get a refund?
NO REFUNDS are available for ANY REASON.
We recommend taking the Event Insurance offered with registration.
Please consider your entry and the terms of entry carefully as we are unable to provide refunds – THESE TERMS ARE ACCEPTED WHEN YOU REGISTER FOR THE EVENT.
If I can’t participate on the day can I transfer my entry to someone else?
No. All registered entries are non-transferrable.
If I need to make a claim for a refund, what do I do?
To make a claim for your refund, just click on the link which is located on your tax invoice (http://www.srgsport.com.au/
Do I have to sign a waiver?
Yes, as part of the online registration you agree to the waiver. Under 18’s must have their online registration waiver approved by a parent or guardian.
By electronically signing the event waiver, you are also agreeing to abide by the event rules; please read these rules before attending the event so you are aware of them – click here to read!
Please click here to read the full event waiver.
Can I change my wave time?
Yes it is possible but this must be organised early. Waves have a maximum capacity set in the system once they are full we cannot ask others to move to allow more people in to the wave.
If you have a large team please get your team members to enter early as waves do fill up and then your team mates cannot enter the wave you have selected when creating your team.
We can move the entire team to another wave but the best thing to do is get in early for your desired wave time and get in early – oh that’s right we already mentioned that.
As the wave start time is selected by the Team Captain on the first entry form it is up to teams to make sure they are happy with the selected wave start time indicated.
If you decide you want to change your wave start time get in contact with Mud Muster HQ early so we can sort it before the desired wave start time you want is fully booked. Email us at [email protected].
Make sure you “Like” the Mud Muster Facebook page to keep up to date on all things Mud Muster.
Course FAQ’s
What if I don’t want to do an obstacle?
You can skip any obstacle you don’t want to do. There is no penalty, the event is not timed.
Some of these obstacles will test the best, maddest tough arse tough nuts but with help from another participant or team member you can give them a crack.
How long will it take to complete the course?
We anticipate it will take most Mudsters between 1.5hrs to 3hrs to complete.
Can I go and see the course before the event?
No, the venue is private property. Besides don’t you want it to be a surprise?
Will there be aid stations out on course?
Yes, there will be aid stations with water out on course.
First Aid staff will be positioned on-site through out the course with Ambulance in attendance.
When will I know what the obstacles are?
We will be releasing details of some of the obstacles on the website and Facebook in the lead up to the event however some obstacles are strictly too crazy to reveal!
Is there a time limit for completing the course?
No, as long as you have finished and are off the course by the advertised finish time.
Only Toughest Nut or Toughest Nuts Teams will be permitted to complete the course more than once in their attempt to be known as completely crazy bastards.
Event Day FAQ’s
What do I need to wear?
It’s no walk in the park! You will get dirty, filthy and downright pretty messed up you may have close calls with rocks burrs thistles and maybe even wild animals along with barbed wire! If you wear your best threads then expect them to be pretty crap at the end! Big prizes are on offer for those who like to tart it up a bit so check out this info on the Participants page.
Everyone must wear enclosed shoes on event day. So wear practical footwear – many participants gaffer tape their shoes on to prevent them falling off in sticky oozing mud bogs and we find this works well. We cannot let anyone run without fully enclosed footwear.
Football boots or runners with spikes are STRICTLY NOT ALLOWED.
What do I need to bring?
Participants will also be required to present:
- valid photo ID (Driver’s License, Passport of Proof or Age Card)
- Print out of your on-line registration or copy of it on your smart phone
- If you a participating in the student events, either your student card or have Mum, Dad or other adult sign you in.
There will be bush showers available at the event and a bag compound so you are able to bring a change of clothes if you wish.
When do I collect my Mud Muster entry pack?
Registration/Pack collection will be open 1 hour prior to each wave time. Participants should aim to arrive a minimum of 1 hour prior to their wave time to do this.
Will there be a bag compound?
Yes, there will be a bag compound manned by volunteers for participants to leave a bag with a change of clothes in. The bag compound will be under an event marque but we cannot guarantee that in the event of heavy rain it will stay dry so pack a plastic garbage bag in your kit just in case.
While the bag compound will be manned by volunteers we accept no responsibility for any lost or stolen items. It is recommended that participants leave phones, cameras, wallets and other valuables with a friend or family member.
Will there be photographers out on course?
Yes, photos taken by our event photographers will be available after the event. We will post a link to the pics that we take on Facebook.
What food and drink is available?
There will be a food vendors on the day. There will be full bar facilities in operation at the venues. Our motto is plan to have a good a time but also have a plan B if you are having a VERY good time.
Can I BYO?
No, there is strictly no BYO. Bags will be checked by security and any alcohol will be confiscated and disposed of.
Where can I park?
There will be plenty car parking available on-site this will be managed by a volunteer charity or community group for a gold coin donation.
We encourage all participants to car pool where possible.
Will the event go ahead if it rains?
Yes! Of course that will make it even better!! If the weather conditions worsen so that the event is deemed unsafe then the course may be altered, or in an absolutely extreme case the event may be cancelled. No refunds can be issued if this is the case. Please see the Event Policy for further detail.
